Shop Policies

Gift Wrapping

We are pleased to offer complimentary gift wrapping services. To request gift wrapping for your order, please leave a note on the checkout screen and indicate if you would like us to wrap your items together or individually, and/or include a gift message.

 

Returns

Handmade, one-of-a-kind items often vary in color, pattern, and size and some imperfections should be expected. However, if for some other reason you are not satisfied with your purchase, you may return it in unused condition within 7 days of delivery for a partial refund. The customer is responsible for return shipping costs and a 10% restocking fee will be withheld from the refund when it’s issued. Shipping costs are non-refundable. Please note that all jewelry, bath and body, sale and discounted items are final sale and cannot be returned. Please contact us with any questions.

 

Membership Discounts

Members of Craft Contemporary are entitled to a 10% discount in our online store. Please note that the discount does not apply to sale items, gift certificates, admission tickets, or membership purchases. New and renewing members are provided with a special discount code via email. To apply your membership discount, enter the code when prompted at checkout and the 10% discount will automatically be applied to your order.

Please note that discounts are non-transferable and the billing contact name will be verified against our current member registry before your order is shipped. If your membership is not in current standing, we will invoice you for the additional charge and this may delay the prompt shipment of your order. To avoid delays, please ensure your Craft Contemporary membership is in good standing before applying the discount code.

If you are unsure about the status of your membership or can't find the discount code, please leave a note for us at checkout and we can look up your membership before processing your order. If you are a current member, we will deduct the 10% discount from your total before your credit card is charged.

To purchase a new or renewing membership, please visit our Membership page. Thank you for your support!